Bronson Schubert

"Dana Campbell is the best. She were so informative to get what it take to take care of the problems with my home insurance, from the other company. I’m so grateful for her to get it done right. Please keep her with this company, because she cares about her customers. She kept me comfortable in knowing that everything is going to be alright. Bless you Dana and your skills of taking care of us."

"Dana is my go to Agent! I don't even have to be there at the office to receive truly exceptional service from her. I give her my information over the phone and shortly after she has a detailed quote waiting for me via Email. In this world,where we are always on the go, this truly makes life easier!"

"I was shopping for different insurance and thankfully SF was my first and last call. Better deal all the way around. They really make you feel welcome, appreciated and cared for as an organization. To top that, they and I are very fortunate to have Brix as a representative of their company. He handled everything expediently with professionalism. I value my time greatly as did Brix. I feel lucky I found a reputable, reliant company to entrust my belongings with."

"After years of purchasing cheap National Discount type Home/Auto Insurance, I made the switch four years ago to State Farm. The main reason for purchasing the more expensive policy through the Bronson Schubert agency was so that I would have an agent to take care of my family and make home ownership a safer investment. I was also upsold on the Home Systems Protection coverage that would protect my HVAC system. But most importantly I was sold on the idea that if I ever need help I can just call my agent and it will be handled! Over the last few years my premium has increased every year. I was told to expect a yearly increase, but I am surprised at the greatly high amount every time I get the annual bill. My first claim was called in on 8/9/2022 on my air conditioner, after I had a technician tell me that all of my refrigerant had leaked out and that the condenser and evaporator had leaks. I called my agent where they directed me to the 1-800 number for claims. The claims department then told me to get estimates. I sent in the original estimate and 2 others for comparison. A few days later, I was then told a form would need filled out………….. I call daily to check on the status of my claim and every day I am told something different. Its waiting on a form, an Equipment Specialist is contacting the AC techs, or its being handled by the other insurance, etc. I am then always told it will be done by the end of the day and to expect a decision tomorrow. Two weeks later my family has been without cool air and its been over 100 degrees on multiple days. Now we are thinking we may need to get an attorney involved. It’s very frustrating to pay my bill month after month and then after four years file a claim only to be given the run around and every excuse from the Insurance company hoping I will just give up and pay for the repairs myself. On the morning of June 14th, I sold my BMW 528i to Carvana, later that day I called my Agent’s office to have the car taken off of my Auto policy. According to the State Farm website this is all that I need in order to cancel a vehicle from policy. Do I need to fill out a form again? I am confused? Does State Farm profit from how many forms I fill out? I looked online at my policy today and I am still being charged for this car even though I do not own the vehicle. My home has three air conditioners with furnace systems attached. I was hoping to protect my family from suffering in the extreme Oklahoma heat. I was excited when my agent sold me the Home Systems Protection and I happily paid the extra money. Now that our main AC has been down for 2 weeks, making it unbearable to be in the main section of the house, my family is forced to go upstairs or in with my Mother-in-law suite for relief. My wife worries constantly what will happen to her mother (on hospice care due to cancer) if that AC unit goes out. We are scared that this could happen and State Farm will once again ignore our pleas for help and that the worst could happen."